Tell us what needs to feel stronger online

You do not need a finished brief or the right service name. Share what feels weak, what you already have and what customers need to understand or do more easily.

Prefer to contact us directly?

Emailsales@rockychimp.co.uk Phone07394 783115

RockyChimp is based in Wales and works with businesses across the UK.

Your starting point

What would you like to discuss?

Usually 3–5 minutes

What helps us respond well

A useful first message can be short

We do not need a formal specification. Three pieces of context usually give us enough to ask the right next question.

What is not working

For example: the site feels dated, the service is difficult to explain or enquiries are going to the wrong place.

What you already have

A usable identity, existing content, a current website or simply clear knowledge of the business.

What should change

What customers should understand, trust or do more easily when the work is complete.

Rocky in a casual shirt speaking through a discreet headset while making notes in a small office — **We start by listening.**The recommendation comes after the situation is clear.

What happens next

A response should move the conversation forward

We review the situation

We look at what you have shared and whether it fits the work we are ready to deliver.

We ask what is missing

If useful details are unclear, we ask focused questions rather than guessing.

We suggest a sensible route

That may be a project conversation, a smaller starting point or an honest explanation that another route would fit better.

A clear first boundary

Sending a message does not commit you to a project

The enquiry starts a conversation. Fit, scope, deliverables, assumptions, timescale and price still need to be discussed and confirmed in writing before work begins.

Review website pricing first

Not ready to send yet?

There are two useful places to start

Use the Start Here guide

Choose the situation closest to yours and see the most sensible route to explore.

Find your starting point →02

Look through selected work

See how different business problems led to different structures and visual directions.

Explore selected work →